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March 12, 2003

ACS sucks

If you ever have the "opportunity" to receive a college loan through ACS, don't do it. Not only did it take four tries for me to actually get my In-School deferment forms, but when they finally sent them to me (I got it today), they didn't bother to seal the envelope.

Envelope.jpg
Note that the stamp is partly on the envelope, partly on the contents

This wouldn't be such a big deal, except that the deferment request form contains such information as my name, home address, home telephone number, and SOCIAL SECURITY NUMBER. You'd think people would be a little more careful about that kind of stuff, especially in this age of terrorist activity and non-specific threats. So now I have to keep an eye on my credit record and see what happens...hopefully nothing, but you never know. Do I have any right to sue these bastards?

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someone help I have ACS and I cant get ahold of them no one has the phone number and my first payment is due any day now. I have moved and have no idea how to make my first payment!!!!!!

Posted by: Kate Teahen on November 5, 2003 11:41 PM

I have a consolidation loan through acs-education.com
they are the worst company ever. every time i call them i get a different story. and they don't respond to Better Business Bureau complaints, either.

Posted by: joel hoekema on June 20, 2006 10:36 PM

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