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September 16, 2003

Great Customer Service

I was getting ready to lose my domain name when the registration system at my domain registrar started giving me cryptic errors (like logging me in but saying that I had to contact support to renew my domain). Luckily, 000domains totally rocks. I popped off the question to their support line (at 10:30pm EST, mind you), and got back an explanation and my login/pass to my registered contact email address (not the email I sent it from). I got the email back in less than 10 minutes. It takes me longer to pay for lunch at Syr-A-Juice on some days. And they're smart enough to not send the info to the wrong address, thwarting domain hijacking attempts.

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..mad props for the Weezer reference

Jason

Posted by: on September 17, 2003 12:49 PM

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