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April 13, 2004

Domain Name Joy

Vendaworld expired. Whoops. Fortunately, 000domains rocks, as usual. Honestly, I will never buy a domain from anybody else, and the reason is simple. I have had two experiences with 000domains so far that left me extraordinarily happy.

Once, I solved the problem over e-mail, with a response arriving about 2 minutes after I sent it (I had discounted it at first as an automated "we received your request" email, but it had in fact come from a human being). This time, I had to call them, and there wasn't even a hold. I dialed, it rang twice, a guy answered. And he was competent. He took my name, gave me a fax number, and told me what to do. About 15 minutes after sending the fax, I got an e-mail from the same guy, saying my account was updated. w00t.

I just can't get over the fact that any company in modern times is this customer-centric and accessible. If you need a domain name, get it there. It costs a little more, but when you're an idiot like me, it's worth it.

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